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Customers Service Centre


Application Forms

Bush Fire Danger Period

November 1 to 31 March.

Fire Permits will be required to light fires during this period, for more information call the local RFS command center on 02 6993 4213, or visit 


Companion Animals

Leash Free Area is Bushy Bend Only

NSW Registration Fees


Impounding Fees
Release Fee         : $15.50
Per Day(1st Day) : $15.50 
Per Day(2nd Day): $15.00
unregistered fine  : $275.00 
Boarding Fee(per day)$15.00
  *(impounded Working Dogs are subject to registration fees)



Phone : 6993 3372


Hay Hub - Interreach

Phone : 6997 2501


Local Land Services - Hay

Ph : 6990 1300


Native Animal issues

All native animal issues,  including snakes, please call the Hay office of the National Parks and Wildlife Services 02 6990 8200


Noise and Neighbor issues

Click here for details.


Pool Hours

November to April

Weekdays (Except Tuesdays): 12pm - 7pm

Tuesdays: 12pm- 6pm

Weekends: 12noon - 7pm


Rates and Water

Rate installments are due every quarter on the ; 

31st August

30th November

28th February

31st May


Water Accounts are a combination of consumptions and access charges and are due three times a year ;

30th October

28th  February

30th  June 

Water charges can be found in Council’s revenue policy <link to fees and charges>


Rates and Water Notices online

Formsport :, or QR Code on your notice  Formsport Rate and Water Notice Flyer.pdf

BPayView : Registration through customers bank account, BPAY View - Hay Shire Council.pdf


Payments Options

Formsport :

BpayView : via customers Bank Account

Bpay : Bpay Code 686253 and Customer Reference

Phone : 13 18 16, Payer Code;  4208 (Rates), 4208 (Water) 

Online : Make Payments page


Showground Bookings

Phone : 0497 690696


Street Lighting Issues

Phone : 13 23 91


Valuation (Land) Resources


Phone : 1800 110 038

or Online

Access Land Values and NSW Globe :


Waste Transfer (Garbage Tip) opening times

Mon.   12 noon to 6.00pm
Tue.    7.30am to 6.00pm
Wed.   7.30am to 6.00pm
Thurs. 7.30am to 6.00pm
Fri.      7.30am to 1.00pm
Sat.     7.30am to 6.00pm
Sun.    7.30am to 6.00pm